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Human Resource Management PPT

1. The term Opportunity Cost refers to? The cost forgone in favour of production of another product
2. If two commodities are complementary, then a rise in the price of one commodity will induce? A backward shift in demand for the other commodity
3. What is the characteristic of a purely competitive market? Large number of buyers and sellers
4. Willingness to pay minus actual payment is called? Consumer’s surplus
5. When analysing your business and its environment, it is useful to carefully inspect? (A) Threats (B) Opportunities (C) Strengths and weaknesses (D) All of the above
6. Which of the following is an example of an external threat? New Trade Regulations
7. Expectancy Theory of Motivation was propounded by? Vroom
8. Which one of the following is not a step in planning? Identifying needs of employees
9. Planning is looking ahead and control is? Looking back
10. Human Resource Management (HRM) is a part of the broad Human Resource Development (HRD) System, as this focus to? (A) Selection, Induction, Training and Development (B) Operational and Organisational Options (C) (A) and (B) above (D) None of the above
11. Performance Appraisal is a double edged tool to? (A) Create space for the employee to organisationally survive (B) Offering challenges for promotion (C) Accompanying the course of Demotion (D) All of the above
12. Wage determination is mostly done through tools which are? (A) Objective (B) Subjective (C) Both of (A) & (B) (D) None of these
13. Job Evaluation criterion comes from? Job specification
14. Exit Policy primarily emphasises in the broad sense, for policy makers as? Retiring people and rehabilitating them
15. The goal of financial management is to? Maximise the wealth of Equity shareholders
16. The Internal Rate of Return (IRR) is determined where? The Net Present Value is zero
17. Which of the following is a main method of issue of stocks? Public issue through Prospectus
18. The Capital Asset Pricing Model (CAPM) establishes the relationship between? Risk and the required rate of return
19. ‘Marketing is a human activity directed at satisfying needs and wants through Exchange processes; is the statement of? Philip Kotler
20. Promotion mix includes? Advertising, publicity, personal selling and sales promotion (Human Resource Management PPT)
21. Which of the following is not the stage of product life cycle? Market segmentation
22. Which is the basic form of Innovation? (A) Introduction of novel production process (B) Improvement and development of existing process (C) Improvement and development of existing firm (D) All of the above
23. The scientific system of collecting and analysis of data pertaining to market is known as? Marketing Research
24. Which one of the following is not the function of Production Management? Market Intelligence and Survey
25. Time study refers to? Developing a standard time to do a particular task
26. Acceptance Quality level is? Fraction defective(s) that the consumer considers acceptable
27. In a transportation problem involving 10 origins and 5 destinations, the number of constraints representing origin capacity and destination requirements is equal to? 15
28. The critical path of a network is? The shortest time path through a network
29. If a person buys one ticket of a State lottery, then the probability that he wins a price is 0.11. If a person buys one ticket each month for five months, what is the probability that he will win least one price? 0.44
30. The standard error of the mean of a random sample of size two or more? is always lower than the population standard deviation
31. A store manager is trying to explore the relationship between percentage fat content (Y) and price (X) of various dairy products. He finds that the coefficient of determination is 0.4624 and the estimated regression line is Y = 0.5 – 0.02 X. The coefficient of correlation would be? – 0.68
32. Which of the following statement on testing of hypothesis is always true? When the null hypothesis is rejected at 1%, it is also rejected at 5% level of significance
33. Which of the following devices would be considered a typical sequential access medium? Magnetic Tape
34. What describes the market, product and technological areas of business? Company’s Mission
35. Name the factors taken into consideration in Internal Analysis? (A) Firm Resources (B) Objective, plans and policies of the firm (C) The type of business involved (D) All of the above
36. Diversification is to a new business area that has no obvious connection with any of the company’s existing areas referred to? Concentric diversification
37. Which business unit generates substantial cash surplus due to low industry growth rate and high profit share? Cash cow
38. Who plays an important role in the success of products and services and in increasing the marketing share of the firm in business? (A) Functional level Managers (B) Corporate level Managers (C) Business level Managers (D) All of the above
39. Entrepreneurship as a theory of business was propounded by? Joseph A. Schumpeter
40. Policies related to Revival of Sick Units are framed by? MSME
41. The book ‘Innovation and Entrepreneurship’ is written by? Peter F. Drucker
42. State Financial Corporation Act encourages in? Establishing small and medium size industries
43. Name the Author of Equity Theory of Motivation? Stancy Adams
44. Anything dealing with Ethics in Business is? Good, bad or both, to the business gains
45. Ethics provide? (A) Consumer Autonomy (B) CSR (C) Justice (D) All of the above
46. Company seeking ethical standard must purport to? Public Disclosure and Publishing
47. Which of the following is not the act of Corporate Governance? Fudging of Accounts
48. Corporate Social Responsibility (CSR) is looked as the organised network of making long economic and social relationship of the corporate with the society. But a business of which type, as mentioned below, cannot afford for it, at the first instance? A Business Start-up
49. Cardinal measure of utility is required in? Utility Theory
50. A Right-ward shift in Demand Curve indicates? An increase in supply over the previous year (Human Resource Management PPT)
51. Which of the following is the condition for equilibrium for Monopolist? MR = MC
52. Giffen goods are those goods? For which demand increases as price decreases
53. Who divided all activities of the organizations into six groups; Technical, Commercial, Financial, Security, Accounting and Managerial? Henry Fayol
54. What are the elements that a Mission Statement of an Organization should include? Identifies the reasons for existence of a company and its responsibilities to the stakeholders
55. Changes in population characteristics such as age, gender, race, marital status, income and education are examples of change? Demographic
56. During his days at Midvale Steel Company F.W. Taylor saw that employees soldiering – deliberately working at a pace slower than their capabilities. He identified that, worker indulge in soldiering primarily for the following reasons? (A) Fear of losing jobs if they increase their output (B) Faulty wage systems (C) Out-dated methods of working (D) All of the above
57. “Third Party intervention” as “Conflict Resolution” is? Required as a mandate, when conflict remains unresolved
58. The policy of introducing “New Blood” is? Innovative, challenging, but often resisted
59. An “Assessment Centre” is? A technique
60. “Organizational learning” and “Learning organization” are? Same
61. The value of the firm is maximized when the? Market price of equity share is maximum
62. Which of the following is the main assumption of Waltar Valuation Model? All financing is done through Retained earnings and external sources of funds
63. Which of the following is an important money market instrument? Commercial Paper
64. Working capital refers to the capital mobilized for meeting? To meet day-to-day financial obligations of the company
65. Which of the following statement is true? (A) The essence of marketing is a transaction of an exchange (B) Marketing–orientation is philosophy, which has to pervade the organization structure (C) Marketing is also a managerial function involving analysis, planning and control marketing activities in an organization (D) All of the above
66. Which of the following is not the stage of new product development? Market Segmentation
67. Marketing research does not normally? Provide a continuous source of information
68. Which of the following is not included in 7 P’s of services marketing? Marketing plan
69. Which of the following is not the type of Plant Layout? Residential Layout
70. Which of the following factor is considered in the selection of a plant location? (A) Source of Raw-materials (B) Availability of water (C) Marketing facilities (D) All the above
71. Work measurement refers to? The length of time it takes to complete a work task assigned to a specific job
72. The Graphical method can be used to solve? A linear programming problem with two decision variables
73. If two dice are thrown, the probability that the sum of their points is greater than 10 is? 1/12
74. A Binomial distribution is characterized as  (16, 0.5) i.e. sample size is 16 and the probability of success is 0.5. The mean and variance of this distribution will be respectively? 8, 4
75. Two variables are said to be perfectly negatively correlated if? Coefficient of correlation between them is –1 (Human Resource Management PPT)
76. Which type of sampling is appropriate when the population consists of well-defined groups such that the elements within each group are homogeneous and between each group they are heterogeneous? Stratified Sampling
77. Which of the following is not a type of internet connection? ISP
78. WTO comes into being in the year? 1995
79. Which of the following is not Porter’s generic strategy? Market segmentation
80. Globalization involves? (A) F-ree flow of technology from one country to another (B) F-ree flow of investment from one country to the other (C) F-ree flow of people from one country to the other (D) All the above
81. Which is a short-term strategy for a firm? Functional strategy
82. Which is not a global entry strategy? Blue ocean strategy
83. Which one is not the characteristic feature of Entrepreneurship? Disloyalty
84. Which of the following organizations, is meant for promoting small scale industries at district level? DIC
85. The reason for sickness of small scale industry is? (A) Lack of capital (B) Lack of market (C) Severe competition (D) All the above
86. The measure taken by Government to promote small scale industry? (A) Provision of land (B) Provision of marketing facilities (C) Arrangement of credit and raw materials (D) All the above
87. Small and medium enterprises are? Industry price determiner
88. Business propositions are to be selected by making an analysis that, how much the local resources will be depleted in the commencement and the course of Business. This is known as? Sensitivity Analysis
89. Whistle-Blowers are? To be protected since they intend to bring out truth
90. Funding through Micro finance to Small and Micro Enterprises is not successful due to? (A) High rate of interest (B) Out sourcing of method of providing Micro Finance (C) (A) & (B) (D) None of the above
91. “Work-Diversity” by nature, does not go against Ethics. But an executive assistant while getting transferred from “stores” to “dispatch” section created turmoil in the office. He is? Fully against work ethics
92. Ethical Management is? A Compromise
93. The Marshallian utility analysis is based on a less valid assumption of? Constant marginal utility of money
94. An appropriate pricing strategy for a new product to be introduced in the market will be? Skimming/Penetrating pricing
95. Economic capacity of a plant represents the firm’s capability for? Output that equates average and marginal costs
96. Which one of the following practices is not sought to be regulated under the Consumer Protection Act, 1986? Goods supplied f-ree of charge
97. The leadership prototype? Depicts the image of a model leader
98. Which is not a perceptual process stage? Attention/selection
99. According to Fiedler’s Contingency Model of Leadership, which one of the following is not situational variable? Maturity of followers
100. Which is not a centralized communication network system? Circle Network (Human Resource Management PPT)
101. Why is ‘procedural justice’ important in the context of the management of misconduct? It ensures that individuals have a sense that they have been treated fairly
102. To be effective a points-based rating system requires? Comprehensive, reliable and consistent information
103. Too much of reliance on internal recruitment can result in? Reduced job performance
104. The concept of stagnation in the context of HRM means? HR staff having very limited experience outside the HR functions
105. Negotiations are an important aspect of the collective-bargaining process. What do they ensure? That conflict is contained within manageable boundaries
106. If the going rate of interest is above the coupon rate, the bond will sell? At a Discount
107. In case the sales or project’s investment deviates from expected ones, it needs? Sensitivity analysis
108. ‘Trading on equity’ refers to? Capital gearing
109. The excess payment by the new company to the amalgamating companies for the appraised value of the assets and liabilities taken over is accounted as? Goodwill
110. Which of the following is direct marketing? Face to-face marketing
111. In marketing research, primary data can be collected through? (A) Observational Method (B) Survey Method (C) Experimental Method (D) All of the above
112. Holistic marketing does not include? Financial Marketing
113. Which of the following is not a distinctive characteristic of services? Perishability
114. To remain dominant, a market leader looks for? (A) Ways to expand total market demand (B) Attempting to protect its current share (C) Increasing its market share (D) all of the above
115. In Linear Programming, which one of the following cases is not a type of sensitivity analysis? Model building
116. The upper control limit for an X chart, with n = 9, = 26.7, R = 5.3 and d₂ = 2.970, is? 28.48
117. The additional cost of shortening an activity by one unit of time is? Cost slope
118. Which method is least suited for forecasting the demand of a new product? Time-Series Analysis
119. In a hypothesis test, α = 0.05 and β = 0.10, the power of the test is? 0.90
120. Under which situation, the method of ‘experimentation, modeling and sensitivity analysis’ is used to determine the information requirements of the management? Total Uncertainty
121. The technique(s) that can be used in data mining is/are? (A) Non-linear Regression Methods (B) Decision tree (C) Neural networks (D) All of the above
122. In the context of International Business, whether an equal distribution of income in the host country? Has nothing to do with the MNCs market segmentation strategy
123. Who said – “An entrepreneur always searches for change, responds to it and exploit it as an opportunity.”? Peter F. Drucker
124. ‘Kakinada Experiment’ on achievement motivation was conducted in? Andhra Pradesh
125. TePP stands for? Technopreneur Promotion Programme
126. Indo-American Model of Corporate Governance sets top most priority to? Shareholders
127. Good governance in corporate sector depends upon? Transparency and accountability
128. Corporate leaders in India in private sector are tempted by a very high target of ________ and the concerned employees have to achieve the target for promotion and stability. Profit
129. Corporate business ethics is ________ norms and pattern that spring from organizational view of good and bad, right and wrong. Behavioural
130. Trade Union strike supporting a political cause and affecting production activities is a problem related to? Ethical and economic phenomenon
131. The hypothesis that ‘consumption in one period would be a function of income in that period and the returns on savings of the previous period’ is given by? Franco Modigliani
132. The form of learning in which people acquire new behaviours by systematically observing the rewards and punishments given to others is known as? Operant conditioning
133. Diffusion of routine information takes place through? Downward Communication
134. An integrated group of activities to bring about a change is known as? Organization development
135. Human resource planning system includes? Human resource supply forecast
136. What are the benefits of human resource planning? (A) Achieve economy in hiring new workers (B) Match personnel activities and future organization objectives efficiently (C) Improve the utilization of human resources (D) All of the above
137. Which ratio explains that how much portion of earning is distributed in the form of dividend? Pay-out Ratio
138. Participating preference shares are those which participate in the? Profits over and above their fixed dividend
139. Which of the following is one of the critical assumptions of Walters’ Model? All financing is done through retained earnings; external sources of funds like debt or new equity capital are not used
140. Which fact is true about on-line marketing? A website which is user-friendly, regularly updated, provides product’s graphical image and product’s price is competitive
141. Work measurement refers to? The length of time it takes to complete a work task assigned to a specific job
142. Facility planning includes? (A) Determination of production capacity (B) Determination of production facilities location (C) Determination of the layout (D) All the above
143. In a symmetrical distribution? Mean, Median and Mode values are identical
144. From the following, identify the test which can be used both as parametric and non-parametric? ‘Chi-square’ test
145. According to Michael Porter, a strategy aims at producing products and services considered unique industry wide and directed at consumers who are relatively price-insensitive is known as? Differentiation
146. In context of Industry Analysis which matrix allows strategists to summaries and evaluates economic, social, cultural, demographic, environmental, political, governmental, legal, technological and competitive information? EFE Matrix
147. Which among the following best describes the process of gaining competitive advantage in a firm? Strengths → Weaknesses → Distinctive Competencies → Competitive Advantage
148. A sound business opportunity is the result of appropriate interaction between? (A) Needs of the society (B) Capabilities of an entrepreneur (C) Resources available in the environment (D) all of the above
149. “An entrepreneur always searches for change, responds to it and exploits it as an opportunity.” Who said it? Peter F. Drucker
150. An industrial unit, according to RBI, is sick if? (A) Incurred cash loss in the previous year (B) Likely to incur loss in the following year (C) Current ratio is less than 1: 1 with weak debt-equity ratio (D) all of the above (Human Resource Management PPT)
151. Which is not the object of Entrepreneurship Development Programmes? To create successful entrepreneur
152. The customer joining the queue and leaving it afterwards is defined as? Reneging
153. Which of the following powers of Directors cannot be exercised without the consent of shareholders in General Meeting? Power to borrow monies exceeding the aggregate of the paid-up capital of the company and its f-ree reserves
154. The professional having high ranking and trained to uphold the highest standard and effective operations, compliance and administration as corporate governance, is known as? Company Secretary
155. Governance is the system of values, policies and institutions by which a society manages its economic, political and social affairs through interactions within and among the state, civil society and private sector is defined by? UNDP
156. The sum of the value of all final goods and services produced within a country and net factor income from abroad is termed as? GNP
157. If a firm raises Rs. 1, 00,000 by the issue of debentures at 10%, repayable after 10 years, the rate of return that equates the present value of cash inflows with the present value of cash outflows is referred to as? Explicit cost
158. The major objective of economists to monopolies is? The tendency to restrict output and charge higher price
159. The process through which individuals attempt to determine the causes behind others’ behaviour is known as? Attribution
160. Which theory of human motivation focuses on personal perceptions of the performance process? Vroom’s Expectancy Theory
161. Annual Reports, Balance Sheets, Brochures and Advertisements in organisational communication are the means to aim at? Image building
162. On-the-job training methods are not based on? Interactive methods
163. Minimum wage means? A wage sufficient to satisfy the workman’s basic needs
164. Performance appraisal includes? (A) Check reviews done by the supervisors (B) Review his performance in relation to the objectives and other behaviours (C) Promote employees for self-appraisal (D) All of the above
165. In which case, the acquirer puts pressure on the management of the target company by threatening to make an open offer; the board capitulates straight away and agrees for settlement with the acquirer for change of control. Bear Hug
166. Which of the following method of incorporation of risk in the capital budgeting decision framework is useful for situations in which decisions at one point of time also affect the decisions of the firm at some later date? Decision-tree Approach
167. In which of the approach, the market value of the firm depends upon the EBIT and the overall cost of capital? Net Operating Income Approach
168. Which is the assumption of Modigliani and Miller approach to cost of capital? (A) The firms can be classified into homogeneous risk class (B) The capital markets are assumed to be perfect (C) All investors have the same expectations from a firm’s net operating income which is necessary to evaluate the value of a firm (D) All of the above
169. A deliberate and careful choice of organization, product, price promotion, place strategies and policies best define the concept of? Marketing Mix
170. Rational motives in buying process are explained as? Motives based on careful, logical reasoning and self-acceptance
171. Which of the following combination, according to hierarchy of effects model is correct? Awareness – Knowledge – Liking – Preference – Conviction – Purchase
172. Which one of the following is not a qualitative forecasting method? Linear regression method
173. Which one is not a part of control charts for attributes? σ-chart
174. The Graphical method can be used to solve? A LPP with two decision variables
175. A vendor can make a profit of Rs. 3,000 with a probability of 0.4 or make a loss of Rs. 1,000 with a probability of 0.6. What is his expected profit? Rs. 600
176. If the sample size is less than 50, which non parametric test can be used to test the independence of attributes? Fisher Irwin test
177. Identify the window not associated with SPSS? Format Cells
178. In BCG Matrix which division represents the organization’s best long-run opportunities for growth and profitability? Stars
179. In a comprehensive strategy formulation framework which matrix reveals the relative attractiveness of alternative strategies and thus provides objective basis for selecting specific strategies? QSPM Matrix
180. Stage 2 of strategy formulation consists of? SWOT Matrix, SPACE Matrix, BCG Matrix, the Internal- External (IE) Matrix, and the Grand Strategy Matrix
181. An Entrepreneur who is dominated more by customs, religions, traditions and past practices and he is not ready to take any risk is called as? Fabian Entrepreneur
182. “Poverty is an artificial creation. It does not belong to human civilization and we can change that and can make people come out of poverty through redesigning our institutions and policies.” This preamble refers to? Social Entrepreneurship
183. _______ means identifying and imitating the best in the world at specific tasks and functions. Bench marking
184. Which of the following duties is not a general duty of directors of a company? Duty to attend Board Meeting
185. The principles to be followed for corporate social responsibility are? (A) Involvement of stakeholders (B) maintaining transparency in reporting (C) independent verification of policies and outcome (D) All of the above
186. The obligation of an organization behave in a ethical way is known as? Social responsibility of business
187. Which of the following is not one of the important objectives of Financial Management? Social responsibility
188. For ‘make or buy decision’, which cost is to be considered? Marginal cost
189. Which is the method applied for measuring GNP? (A) Income method (B) Expenditure method (C) Value Added method (D) All of the above
190. Which of the following project appraisal method is not based on time value of money? Payback method
191. Micro, Small and Medium Enterprises Development Act, 2006 is related to? Investment Limit
192. Selection is the process in which candidates for employment are divided into two classes – those who are to be offered employment and those who are not.” This is stated by? Dale Yoder
193. Who defines advertising as “any paid form of non-personal presentation and promotion of ideas, goods and services by an identified sponsor? American Marketing Association
194. The exchange rate between the currencies of two countries will be equal to the ratio of the price indices in these countries is explained by? Purchase power parity
195. The ultimate mission or purpose is to relate human resources to future enterprise needs, so as to maximize the future return on investment in human resources. It is referred as? Human Resource Planning
196. Other things being equal an increase in income lead to a decrease in demand for? Inferior Goods
197. “Hind Mazdoor Sabha” established in which year? 1948
198. The evaluation of Business activities and behaviour as right or wrong is called? Business Ethics
199. A market structure which consists of one buyer and one seller is referred as? Bilateral monopoly
200. At which stage of new product development process, the launching of New Product will take place? Commercialization (Human Resource Management PPT)
201. The cost of equity can be measured as? D_1/P₀ + g
202. If the regression coefficient B in Y = A + B X is equal to zero, then the regression line will? Be parallel to the x-axis
203. An entrepreneurial person employed by a corporation and encouraged to be innovative and creative is referred to as? Intrapreneur
204. Which of the following provides direction, serves as standards for evaluating performance and motivates members of the organization? Objectives
205. The four systems of Management in terms of Leadership styles are related to? Rensis Likert
206. In production control, scheduling includes? (A) Deciding about the time when the production will reach various departments (B) Estimating the time to be consumed in these departments (C) How much time will be taken in transferring production from one department to another (D) All of the above
207. Making profit by taking advantage of different prices prevailing in different markets is referred as? Arbitrage
208. Gigabyte refers to? 1024 Megabytes
209. Environmental issues can be managed by? (A) Investing in environment friendly process or products (B) Managing environmental regulations (C) Investing in environmental performance improvement (D) All of the above
210. A formal document of what the entrepreneur intends to do to sell enough of the firm’s product or service to make a satisfactory profit is called? Business plan
211. Among the following financial derivatives, which involves the least risk for the holder? Option
212. Which level of Managers translates the corporate strategy into concrete objectives for their individual business? Business level
213. The number of subordinates a superior can effectively handle is called? Span of control
214. Selection of specific media in which advertisements will be run and when they will be run to reach the target market is called? Media Planning
215. Statistical Quality Control requires determination of? Quality tolerance limit
216. With reference to Working Capital Management, the term ‘float’ relates to? Cash Management
217. Which communication component is not a paid form of communication? Publicity
218. The Government of India established the Small Industries Development Organisation (SIDO) in the year? 1954
219. Which of the following is not a Trading block? IMF
220. Takeover generally involves? The acquisition of certain block of equity capital of a company which enables the acquirer to exercise control over the affairs of the company
221. Which of the following is not a function of distribution agency? Manufacturing
222. Cars are parked in a very big parking lot. A researcher is required to estimate the proportion of cars that are red or the proportion of cars that are from a Japanese manufacturer. Which of the following statement is not correct? A sample of 100 cars in a convenience sample is always better than a sample of 20 cars from a proper random sampling method
223. Who is father of Administrative Management Theory? Henry Fayol
224. The process of determining the tasks that make-up a job and the skills, abilities and responsibilities needed to perform the job is called? Job Analysis
225. GATT stands for? General Agreement on Tariff and Trade (Human Resource Management PPT)
226. People who take the risks necessary to organize manage and receive the financial profits and non-monetary rewards are called? Entrepreneurs
227. A Marketing database is built as an aid to? Market research
228. The model that applies to Economic Order Quantity for Inventory Management, was proposed to be applied to Cash Management by? William J. Baumol
229. If a hypothesis is statistically significant, then it is concluded that? The observed result is probably not due to chance
230. In which stage of product life cycle, the company takes decision whether to maintain, harvest or drop the product? Decline
231. Recruitment is concerned with? Developing a pool of job candidates
232. In production management, dispatching includes? (A) Giving work to machines and places (B) Providing materials, tools, etc. to works (C) Issuing appropriate orders for production process (D) All of the above
233. Which Business unit generates substantial cash surpluses due to low industrial growth rate and high market share? Cash Cow
234. In which stage of new product development process, the product and marketing programs are tested in realistic market settings? Test Marketing
235. The problem of industrial discipline was debated by the Indian Labour Conference (ILC) held in India in? 1957
236. The Branding strategy which uses a different brand name for each product is known as? Individual Branding
237. The two factor theory was propounded by? Frederick Herzberg
238. F.W. Taylor has done the following studies for improving the production process? Time Study, Motion Study and Fatigue Study
239. Which one is not the overseas market entry strategy followed by Multinational Corporations? Strategic planning
240. Benefits provided for temporary and permanent disability disfigurement, medical expenses and medical rehabilitation is referred to as? Workers’ compensation
241. Today’s organizations are working on the principle of? consumer-orientation
242. Identify the correct sequence of control cycle? Action -> Feedback -> Evaluation -> Adjustment
243. Negotiation of labour contract by Union and Management is referred to as? Collective Bargaining
244. Goods used by an organization in producing other goods are called? Industrial goods
245. The outside third party who is brought into settle a dispute, and he or she has the authority to make a decision is called? An Arbitrator
246. Marketing information system gathers information from internal sources like marketing intelligence and marketing research to help the manager in? (A) Assessing the information needs (B) Developing the needed information (C) Distributing the information (D) All of the above
247. In which year WTO came into being? 1995
248. One-level channel consists of? Producer-dealer-consumer
249. Batch production is appropriately applicable to? Medicine production
250. Which one of the following is not a basic element in the Strategic Management? Functional strategy
251. A written statement of the human qualification, education and experience needed to perform a job is referred to as? Job design
252. Changes in the population characteristics such as age, gender, marital status, income and education are the examples of? Demographic characteristics
253. ESI Act applies to? Seasonal Factory Workers
254. Porter and Lawler model is related to? Motivation
255. Which of the following is the best technique to manage the existing products? Ansoff matrix
256. One of the acceptable methods for obtaining feedback of training is called? Structured Interview
257. Hawthorne Experiment is related to the? Human relations theory
258. Cost incurred in the past and is not affected by a current decision is referred to as? Sunk cost
259. The principle of organization that no employee should report to more than one superior is called? Unity of command
260. ‘Rege Committee’ is related to? Working conditions in Indian Industry
261. The factors affecting to P/E multiple are? Dividend pay-out ratio, required return and expected growth rate (Human Resource Management PPT)
262. Which of the following is not one of the benefits of E-Commerce? E-Commerce increases the net cost per contact
263. Which among the following is not concerned with the PERT evolution? (A) Polaris Project (B) Lock-head Aircraft Corporation (C) Both (A) and (B) (D) None of the above
264. Before a company decides to target a particular market segment, which important factors are to be examined against organization’s objectives and resources? (A) Market size (B) Growth rate (C) Structural attractiveness (D) All of the above
265. Balance of Payment is? Balance of current account + Balance of capital account + Statistical discrepancy
266. Factors contributing to unethical behaviour are? (A) Poor leadership (B) Poor internal communication (C) Lack of management support (D) All of the above
267. Which of the following is not included in the five forces of competition? Strategic planning
268. The practice of selling two or more separate products together for a single price is? Bundling
269. Which is the oldest and simplest form of organization? Line organization
270. While considering promotion of an employee, the following is the most important consideration? (A) Seniority (B) Competence (C) Loyalty (D) Only (A) and (B)
271. Market risk is also known as? Systematic risk or non-diversifiable risk
272. The discount rate that makes NPV equal to zero is known as? Internal Rate of Return
273. A critical activity is defined as one whose? Total float is zero
274. In the buying decision process, what is the term used for a person who first suggests buying the product or service? Initiator
275. Strategies formulated to convert a sick unit to healthy are referred to? Turnaround (Human Resource Management PPT)
276. Which one is an international credit rating agency? Standard and poor
277. Ethical challenges may arise on account of? (A) Failure of personal character, conflict of personal value & organizational goals and conflict of organizational goals and social values (B) Hazardous but popular products (C) Both (A) and (B) (D) None of the above
278. Supply curve slopes backward towards left, when? Less quantity is supplied at higher prices
279. Transactional Analysis (TA) is related to? Personality
280. Which of the following strategies requires a company to concentrate its efforts in one or more narrow segments instead of a broad based strategy? Focus strategy
281. In case where the investment can be made in stages and is dependent on the future outcomes, the capital budgeting technique that can be adopted will be? Decision-tree analysis
282. If the regression coefficient of the independent variable in a simple regression equation is negative, then which of the following statement is correct? The coefficient of correlation between the variables is the negative square root of the coefficient of determination
283. Selling the products only through a single wholesaler or retailer is called? Exclusive distribution strategy
284. Marketing myopia concept was developed by? Theodore Levitt
285. Emerging market economies are? Newly industrializing countries
286. What describes the market, product and technological area of business? Company’s mission
287. Activities taken up on part time or casual basis to raise income is? Income generation
288. “The optimal pay-out ratio for growth firm is nil and declining firm is 100%” is established by? (A) Gordon model (B) Walter model (C) Both (A) and (B) (D) None of the above
289. Additional revenue generated by selling an additional unit is? Marginal revenue
290. What is the term used if a market is divided into distinct groups of buyers who might require separate products or marketing mixes? Market Segmentation
291. Bath tub curve is encountered in? Maintenance management
292. Cost advantage is referred as? A firm achieving a lower cumulative cost of performing value activities than its competitors
293. If a hypothesis is tested at a significant level of 5%, then it means that? There is 5% probability that the null hypothesis will be rejected though it is true
294. The time that elapses between the purchase of raw materials and the collection of cash for sales is referred as? Operating cycle
295. One of the following is not included in job descriptions? Penal actions
296. In which type of market situation competitors offer same type of products and services for the same price with no differentiation? Perfect competition
297. Sick enterprise is referred to which of the following bodies for rehabilitation? Board for Industrial and Financial Restructure (BIFR)
298. The term “Grapevine Communication” is related to? Informal Communication
299. Taylor differential piece rate system is related to? Incentive wage system
300. Financial risk arises from? Volatility of interest rates, currency rates, commodities prices and stock prices (Human Resource Management PPT)
301. A company using high price and high promotion policy is adopting the following strategy? Rapid Skimming
302. Which one of the following are the functions of personnel management? Procurement, Development, Compensation, Integration and Maintenance
303. The number of product lines a company carries is called? Product mix width
304. Entrepreneurial failures can be attributed to? (A) Low quality raw materials (B) Labour problems (C) High overhead costs (D) All of the above
305. What are the economic goals that guide the strategic direction of every viable business organization? Survival, growth and profitability
306. If the intrinsic value of the share is greater than market value, such shares are? Under valued
307. Which of the following is not a market oriented pricing technique? Early-cash recovery pricing
308. Which one of the following facilitates E-Commerce? Direct marketing
309. Sensitivity analysis may be used in? Linear programming
310. Sensitivity training method is a part of? Vestibule training method
311. Distribution strategy of a company will be influenced by? (A) Nature of product (B) Target segment of consumers (C) Pricing policy (D) All of the above
312. Which of the following is an example for unsystematic risk? Operating risk
313. A positioning strategy should include the following strategies except? Personnel strategy
314. Which among the following will suit the best as location for a chemical plant? Coastal Area
315. When making purchase decisions the main consideration involved in organizational buying is? (A) Product quality (B) Price (C) Service (D) All the above
316. Which of the following is to be considered by an investor while exercising the option? Exercise price and spot price (Human Resource Management PPT)
317. Who creates and implements strategic change in an organization? Strategist
318. Which of the variables is not used by marketers for demographic segmentation? Poverty
319. Cost-plus pricing is not suitable for? Monopoly Pricing
320. In a mixed economy, the central problems are solved through which of following? Market mechanism and economic planning
321. The study of gestures and body postures for their impact on communication is known as? Kinesics
322. Which of the following deals with “what, why, when and how” tasks to be performed? Job Description
323. According to Henry Mintberg, managers perform three roles. Indicate the one role which is not among them. Supervisory
324. The Ringlemann effect describes? Social loafing
325. The term “workforce diversity” refers to differences in race, age, gender, ethnicity, and _______ among people at work. Able-bodiedness (Human Resource Management PPT)
326. Which of the following techniques permits the complainant to remain anonymous? The gripe-box system
327. Which of the following Acts has a direct relevance for grievance handling practices? (A) The Industrial Employment (Standing Order) Act, 1946 (B) The Industrial Disputes Act, 1947 (C) The Factories Act, 1948 (D) All of the above
328. That the authority rests solely with the management with no right to anyone to challenge is the basis of the? Unitary Approach
329. Which of the following is not a welfare provision under the Factories Act, 1948? Drinking water
330. A person who has ultimate control over the affairs of the factory under the Factories Act, 1948 is called? Occupier
331. In which of the following methods grievances are ascertained at the time of employees quitting the organization? The exit interview method
332. Redressal of employees’ grievances covers? (A) Positive attitude towards employees’ grievances and readiness to help (B) Expediting machinery for resolving employees’ grievances (C) Equitable salary system for all (D) Both (A) and (B)
333. Which of the following are most closely interconnected? Leadership and motivation
334. _______ is defined as disputes between parties submitted and decided by a neutral third party. Arbitration
335. The appropriate method to derive the growth rate according to Dividend- Growth Model for equity valuation is? Plough-back ratio multiplied with return-on-equity
336. Under the Walter Model, if the rate of return is greater than the cost of capital? Price per share increases as the dividend pay-out ratio decreases
337. Which one of the following is not the major objective of International Monetary Fund? Giving loans to countries for the purpose of economic development
338. DUPONT analysis refers to? Return on Assets = (Net Profit Margin) / (Total Assets Turnover Ratio)
339. A marketer developing a brand name that is easy to pronounce would conduct? A recall test
340. Before performing the business analysis for developing a new product, a company should be engaged in? Marketing strategy development
341. Relationship marketing aims at building mutually satisfying long term relations with? (A) Customers (B) Employees (C) Marketing partners (D) All of the above
342. In the social-cultural arena, marketers may not understand? Government’s views
343. A manufacturer of industrial goods would use ______ sales force structure. Market
344. Which of the following is/are a type(s) of direct marketing? (A) Direct-Response Advertising (B) Personal Selling (C) Telemarketing (D) All of the above
345. In inventory control, which one of the following factors does not affect the ROL (Re-Order-Level)? Holding Costs
346. The number of allocated cells in the optimal solution of a transportation problem having m rows and n columns is? m + n – 1 or less
347. In a railway yard, goods trains arrive at a rate of 30 trains per day. Assume that the inter-arrival time follows an exponential distribution and the service distribution is also an exponential with an average of 36 minutes. The probability that the size of the queue exceeds 10 is? 0.056
348. If in the optimal solution of a linear programming problem, a non-basic variable has zero value in the C_j – Z_j row, the problem? Has multiple optimal solutions
349. The best model to compute the probability that a machine functioning well in one period will continue to function or will break down in the next period is? Markov-Process Model
350. For years Converse had a major share in the athletic shoe market. Then, in the 1980’s, Nike and Reebok re-invented the athletic shoe industry, and Converse changed nothing. Now Converse is a minor brand in a growth industry. According to the BCG matrix, Converse is an example of? Question mark
351. The managerial process of developing and maintaining a viable fit between an organization’s objectives, skills, and resources, and its market opportunities is called? Market-oriented strategic planning
352. Low cost, product differentiation, and focused market are the examples of? Business strategy
353. The word “Tactic” is the most likely to be associated with? Operational strategy
354. A marketing effectiveness review is part of _______ control. Strategic
355. When a cigarette manufacturing company drastically cuts price of a popular brand of its cigarettes, to increase its share in the competitive market, it is implementing a ______strategy. Market penetration
356. An entrepreneur who is neither willing to introduce new changes nor to adopt new methods is known as? Drone Entrepreneur
357. UNIDO preparatory meeting on the “Role of Women in Industrialization in Developing Countries” held in February 1978. Identified constraints, which hinder women from participating in industrial activities. The meeting was held at? Vienna
358. Which of the following statements is false? Term Loan from bank is needed to pay dividends to shareholders on time
359. Small Industries Development Organization (SIDO) has been set up to? Formulate, coordinate and monitor the policies and programmes for promotion and development of small scale industries
360. First industrial estate in India was established by SSIB in 1955 at? Rajkot in Gujarat
361. A high ranking organizational official (e.g. general counselor or vice president) who is expected to provide strategies for ensuring ethical conduct throughout the organization is known as? Ethics Officer
362. The method of collecting money for Corporate Social Responsibility (CSR) by raising prices or following many other unethical ways is often described as? Reverse Robinhood effect
363. When the values and priorities of the parent organization guide the strategic decision making of all its international operations, it is known as? Ethnocentric Orientation
364. Which of the following schemes is not a part of India’s Foreign Trade Policy 2009-14? TFITES (Tax-F-ree IT Export Scheme)
365. From the following identify one which is not a collusive oligopoly model? Edgeworth Model
366. The rate at which the consumer can trade one good for another is termed as marginal rate of substitution in? Exchange
367. If demand equation is given by D = 1000 – P and the supply equation is given by S = 100 + 4P, price will be? 180
368. Which one is not the technique of personality measurement? Raven’s Progressive Matrices
369. Drive is explained by? Any strong stimulus that impels action
370. What is the procedure in which an employer and a group of employees agree to the conditions of work? Collective bargaining
371. Factor comparison method is used as a technique of? Job Evaluation
372. Succession planning can best be explained by? Activity that focuses on preparing people to fill executive positions
373. Employees join union when they? (A) Are dissatisfied with certain aspects of their jobs (B) Feel that they lack influence with management to make the needed change (C) Feel unionization as a solution to their problems (D) All the above
374. Which one of the following is the advantage of team-based pay for performance plans? Aids performance measurement
375. Which one of the following is not Human Resource requirement estimation method? (A) Regression Analysis (B) Ratio Analysis (C) Top-down Approach (D) All of the above (Human Resource Management PPT)
376. Which of the following form for improving workers participation in management was included in the recommendations of the Justice Rajinder Sachar Committee report? Workers’ representation in the Board of Directors and allotment of equity to workers
377. JK Ltd. has earned 8% return on total assets of Rs. 50, 00,000 and has a Net Profit Ratio of 5%. Find out the sales of the firm? Rs. 80, 00,000
378. Beta B of risk-f-ree investment is? 0 (Human Resource Management PPT)
379. A firm’s inventory planning period is one year. Its inventory requirement for this period is 400 units. Assume that its acquisition costs are Rs. 50 per order. The carrying costs are expected to be Rs. 1 per unit per year for an item. What is EOQ? 200 units
380. Margin of Safety ratio can be calculated as? (Actual Sales – Breakeven Sales)/Actual Sales × 100
381. This cost arises out of the failure of the customers to meet their obligations when payment on credit sales becomes due after the expiry of the credit period. Delinquency Cost
382. The annual credit sales of a firm are Rs. 12, 80,000 and the debtor’s amount to Rs. 1, 60,000. The debtor’s turnover and average collection period are _____. 8 & 45 days
383. The formula used for valuation of equity shares with assumption of normal growth in dividend is? D₁ / (Ke – g)
384. “Motivational research is a form of market research that attempts to discover the deeper reasons why people buy.” Who said it? Manson and Rath
385. In multi-level channel arrangement Jobber stands in between ________. Wholesaler and retailer
386. A company following a strategy of advertising the product for a period followed by a period with no advertising is called? Flighting
387. Franchise organization is an example of ______ vertical marketing system. Contractual
388. Which of the following statement is true? (A) A brand name is a part of brand which can be vocalized (B) A brand is usually composed of a name and mark of a product (C) Brand means a name, term and symbol or a mix thereof used to identify the product of a firm and to distinguish (D) All of the above
389. The term inventory includes? The stock of raw materials and goods required for production in a factory or finished goods for sales
390. ________ is used for analyzing capacity planning decisions. (A) Break-even Analysis (B) Present-value Analysis (C) Simulation and Waiting Line Analysis (D) All the above
391. For nominal data, the only measure of central tendency that can be applied is? Mode
392. Tukey Kramer Test is applied when? There is significant difference between means of three groups
393. Which organizational structure is considered most complex? Matrix structure
394. Brain storming is a group creativity exercise designed to come up with _______. number of solutions to a single problem
395. Four core themes of innovation are? Recognizing the opportunity, finding the resources, developing the venture and creating value
396. The main activities of SISI (Small Industries Services Institutes) are? (A) Assistance/Consultancy to prospective Entrepreneurs (B) Assistance/Consultancy to exiting units (C) (A) and (B) (D) Assistance/Consultancy and incentives to existing units
397. Five steps of small business development shall occur in the order of? Existence – Survival – Success – Takeoff – Resource Maturity
398. Which is not a socio-economic rationale for promoting SSI in India? Offering competition to large scale industry
399. A set of processes, customs, policies, laws and institutions, that affects the way in which a corporation is directed, administered or controlled in order to facilitate the interest of stake-holders is known as? Corporate Governance
400. “We must maintain in good order the property, we are privileged to use, protecting the environment and natural resources” is known as? Social responsibility of business (Human Resource Management PPT)
401. A system of control is implemented to assist in aligning the incentives of managers with those of shareholder are known as? Corporate Governance
402. The member countries of WTO have moved to “Product Patent Regime” under? TRIPs
403. Which of the following is not an element of logistics system? Quality of product
404. Which of these is not a form of pre-shipment finance? Advance against export bills sent on collection
405. Under which of the following exchange rate systems, exchange rates are either held constant or allowed to fluctuate only within very narrow boundaries? Fixed exchange rate system
406. The degree to which, a firm’s present value of future cash flows can be influenced by exchange rate fluctuations is referred to as? Economic exposure
407. Bid/ask spread of a foreign currency can be computed by which of the following formulae? (Ask Rate – Bid Rate) / Ask Rate
408. GDP includes which of the following measures? The total monetary value of all final goods and services produced within a nation within one year
409. If the equation y = 5 + 0.6x was graphed, the? Slope would be + 0.6
410. Forming a fixed opinion or attitude towards a single person or object is termed as? The Halo effect
411. Hawthorne experiments were conducted at? Western Electric Company
412. Role of Human Resource Manager is? (A) Advisory (B) Mediator Role (C) Representative Role (D) All of the above
413. Job is defined as? Set of position similar as to nature and kind of work
414. The benefit of paraphrasing in Employee Appraisal is that it? Clarify and convey to the rater that you are listening actively
415. An employee can be laid off when the organization has? Breakdown of machinery
416. Which one of the following is a disadvantage of having expatriate employees to staff international subsidiaries? Attempts to establish a foreign culture to the company
417. Whistle Blowing is the situation wherein an employee? Discloses the employer’s illegal immoral or illegitimate activities
418. Distributive bargaining may be explained as? Bargaining that focuses on convincing the other party that the cost of disagreeing with the proposed terms would be very high
419. Which of the below features is not wealth maximization objective of Financial Management? Decision should be oriented to the maximization of profits
420. Financial Break-even Level of EBIT is one at which? EPS is zero
421. Which of the following is not considered by Miller-Orr Model? Cost of transaction
422. If the minimum stock level and average stock level of material A are 4000 and 9000 units respectively, what is the Reorder quantity? 9,000 units
423. According to Lintner Model, factors affecting dividend of current year are? DPS of previous year, EPS, target pay-out ratio and adjustment rate
424. Given the sales volume, which of the following would lead to an increase in contribution margin? Variable cost per unit decreases
425. Vertical merger represents merger of firms? At different stages of production in an industry (Human Resource Management PPT)
426. A high debtor’s turnover ratio indicates? (A) Low amount tied upon debtors (B) Increase in sales turnover (C) Efficient conversion of debtors into cash (D) (A) & (C)
427. Projected cash flows change with changes in projected demand, price, cost of production, cost of capital, etc. All these changes are accommodated in a random manner by? Simulation Technique
428. When a firm has diversified in unrelated products, it is called? Scramble diversification
429. Delphi method of estimating future demand for a product or service is associated with? Expert opinion method
430. A method for deriving the utility values that consumers attach to varying levels of a product attribute is called? Conjoint analysis
431. Which one of the three basic approaches used customarily explaining the Marketing System? Commodity, functional risks, management approach
432. Positioning the production system means? (A) Selecting the type of product design (B) Selecting the type of production processing system (C) Selecting the type of finished goods inventory policy for each product group (D) All of the above
433. Which one is not a part of control charts for variables? C-chart
434. Variable which has a strong contingent effect on the independent dependent variable relationship is referred to as? Moderating variable
435. Coefficient of determination (R²) indicates? Percentage of variation in the dependent variable that can be explained by independent variable
436. If α = 0.05 and β = 0.10, the power of that hypothesis test is? 0.90
437. The three disciplines of WTO agreements are? International trade in goods, international transactions in services and protection of intellectual property rights
438. Arrange the Entrepreneurial motivation factors on the basis of proper sequences. Need for achievement, Locus of control, vision, desire for independence, passion and drive
439. The main function of venture capitalist is to? Provide funds to the steps necessary to establish the commercial viability of a new product, process or service
440. An industrial unit, according to RBI, is sick if? (A) Incurred cash loss in the previous accounting year (B) Likely to incur loss in the following year (C) Current ratio is less than 1: 1 with weak debt: equity ratio (D) All of the above
441. SIDBI has been entrusted with the responsibility of? Developing and supporting small business
442. A Business Organization deals with product/service and has relationship with stakeholder who is being considered a part of ‘management discipline’ is known as? Business Ethics
443. Lawrence Kohlberg, in his six stage model of cognitive development, explains? How people make decisions based on the stage of cognitive moral development?
444. The degree to which the value of future cash transactions can be affected by exchange rate fluctuations is referred to as? Transaction exposure
445. Forward Premium or Discount can be computed by which of the following formulae? (Spot rate – Forward rate) / forward rate × 360 / Future point in time
446. Which of the following is not a product technology transfer? Provision of machinery and equipment to suppliers
447. The main function(s) of WTO is/are? (A) To handle trade disputes constructively (B) To help promote peace among business community (C) To provide rules that make life easier for all people involved in foreign trade (D) All of the above
448. Which of the following transactions reflect economic exposure but not transaction exposure? A firm’s imports/exports denominated in local currency
449. Which of the following is the rate at which a banker is willing to buy foreign currency? Bid rate
450. Euro dollars are? Deposits (Human Resource Management PPT)
451. When an Indian exporter avails post shipment credit in foreign currency, what is taken as the bench mark for the interest rate? LIBOR

All the data on Human Resource Management PPT have been compiled very carefully. Still, there remain chances of correction. Therefore, your comments on Human Resource Management PPT for correction are welcome.